Emergency Ride Home
The Emergency Ride Home (ERH) service is a "safety net"
for commuters working in southeastern Pennsylvania who share their
ride to work (carpool, vanpool, transit) on a regular basis. In the
event of an unexpected personal or family emergency or illness, unscheduled
overtime, or if the regular ride home is not available for certain
reasons, registered commuters are provided with a free ride to home,
their car or to the place of the emergency.
This service is available only to:
1) commuters who apply and are approved through
our sign-up form (above);
2) commuters who apply to the Share-A-Ride (SAR) ridematch program
directly; or
3) employees registered through their employer who participates in
the Mobility Alternatives Program (MAP).
Employees who register for ERH must commit to sharing
a ride to work at least three times a week, and the request for ERH
must be made on a day when the commuter has shared a ride (is not using
his/her own car). Commuters who qualify will be given detailed instructions
of requirements and procedures upon registration.
Details on the Emergency Ride Home (ERH) Service
To qualify for ERH you must:
* Work in southeastern Pennsylvania (Bucks, Chester,
Delaware, or Montgomery counties or the City of Philadelphia)
* Agree to share a ride to work at least 3 days a week
* Be approved (per the information on your application)
* Contact your local Transportation Management Association (TMA) when
an emergency arrives the TMA must authorize the emergency
* Provide a $5 co-pay when receiving the loan vehicle
* Be able to return the loan vehicle
How does ERH work?
1. Once your application is accepted and filed,
you're in the database and will receive an instruction form.
2. If an emergency* arises, you call your local TMA (see MAP contacts).
3. The TMA will call Enterprise Rental Car. Enterprise will either
pick you up to take you to their nearest local branch, or bring a
car to your worksite, depending on the urgency of the emergency. (Enterprise
agrees to arrive to the work site within 30 minutes of contact by
TMA, depending on location of work site.) Users may not call Enterprise
directly!
4. You will provide Enterprise with basic driver information and present
a $5 co-pay for the service. Insurance is covered under the ERH agreement.
5. You take the car to the place of emergency.
6. You return the car to Enterprise the next day before 10AM. Cars
may only be kept for one day unless cleared in advance. Enterprise
will take you back to your worksite.
NOTE: If you cannot drive or do not have a valid driver's
license, a ride via a chauffeur service will be provided. The same $5
co-pay applies. User is responsible for getting from place of emergency
to their home.
What constitutes an emergency?
For the purposes of ERH, an emergency might include but is not limited
to: sudden illness or injury of immediate family member or person for
whom you have an appointed guardian; unplanned home problem that is
immediately threatening (fire, flood, collapse, etc.); unplanned overtime
required by supervisor which would prohibit using your regular ride
home. The TMA representative will approve use of this service for requested
emergencies.
Registered commuters may only utilize this service
two (2) times in a calendar year. After the second time, you may elect
to use Enterprise to provide a car but the driver is responsible for
all related costs and insurance coverage.
Special note to transit riders:
The TMA will work with you to find the most time-effective method to
get to your vehicle or to the place of the emergency. Please note that
in some instances, depending on the location of your work site and transit
schedules, it may still be faster to get to your car or to the place
of emergency via transit instead of using a loan car. If schedules are
not accommodating, a car will be provided.
For more information contact the GVF Transportation
at (610) 354-8899
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